From Susan Savage, Willow Lodge Care Home

“During this course I have used many ideas and incorporated things such as poetry which I previously would not have thought to include. The response has been amazing and what a result to have applause on two separate occasions. It created a wonderful interaction in between and when I concluded the session. Their requests for more have prompted me to start collecting poems relative to my group!
The course has enabled me to build up a very rewarding and different relationship with the residents. The guidelines and assessment documents are invaluable as more and more evidence is now required from us.”

From Christine Monks, Activities Coordinator, BUPA

“I have finally completed section 5 of the distance learning pack and just wanted you to know how much I enjoyed the course. I will certainly recommend it to other BUPA Activity Co-ordinators when we next have our meeting. I found the course to be very stimulating and interesting and quite thought provoking at times. I also found that it corresponded with most of what I have been doing for the past few years, which means that I must have been doing it right after all!! I really wish that all A/C's had to have some sort of qualification such as this before they are let loose on the residents. All too often someone is appointed that is clearly incapable of doing the job but there is 'a job to be filled' and the only people who miss out are the residents!”

From Maddy Dyer

“I enjoyed the course immensely. I look at how I run the group, ensuring I include everyone. Themed work is on the go, more thought goes into props, opening and closing of the sessions. SO a BIG thank you, it makes a difference to my performance and ultimately for the clients."

From confidential learner audit carried out July 2010

“Incare Services and their staff were extremely helpful ,any problems I would just ring them and they would explain it, the feedback I received was always positive and constructive”.

“It put a lot of understanding and realisation into the way I work”

“Very interesting and relevant”

“Excellent, I would recommend it to any activity coordinator!”

“It was completely relevant to my job and I enjoyed doing it”

“I was supported well, with feedback on each section”