INCARE SERVICES – TRAINING PEOPLE WHO CARE

 

REF CPH01

Caring for people at Home 6hrs

Elements of competence

Skills for care induction standards

Standard 1 Understanding the principles of care (1.4)

Standard 4 Communication

Standard 5 Recognise and respond to abuse and neglect

Links to NVQ core standards

HSC 24/35/45

NVQ Mapping Level 2

CL1.1 Develop relationships with people which value them as individuals

CL1.2 Establish and maintain effective communication with people

NC12.1 Help clients to get ready for eating and drinking

NC12.2    Help clients to consume food and drink

Y4.1         Support individuals in undertaking procedures, treatments and dressings

Z9.1         Enable clients to maintain their personal cleanliness

Z9.2         Support clients in personal grooming and dressing

01.1      Foster people’s rights and responsibilities

O1.2        Foster equality and diversity of people

O1.3        Maintain the confidentiality of information

Z11.1       Enable clients to access toilet facilities

Z11.2       Assist clients to use toilet facilities

Z11.3       Collect and dispose of clients’ body waste

Z1.1      Contribute to minimising the level of abuse in care environments

Z1.2         Minimise the effects of abusive behaviour

Z1.3         Contribute to monitoring individuals who are at risk from abuse

Summary

 

The purpose of this session is to provide to a group staff within the workplace, an introduction into the skills required when caring for people at home.

 

 

Who this unit is aimed at

 

This unit is relevant to workers who provide personal care to clients in  foster-care or in the client’s own home. 

Proposed Candidate Outcomes

The worker must be able to:

 
  • Understand how to use physical contact to promote communication.
  • Understand how to communicate effectively
  • Understand how to provide support with personal care.
  • Understand why it is important for workers to follow policies and procedures.
  • Develop confidence in recording and observation skills
  • Respond to the changing needs of service users.
  • Understand the most common causes of incontinence
  • Be aware of the most common continence aids available
  • Focus on a holistic approach to the individual
  • Understand the following different forms of abuse: physical, sexual, emotional financial, institutional.
  • Understand the following different forms of neglect: self neglect, neglect by others.
  • Recognise the possible signs/symptoms associated with the following forms of abuse.  Physical, sexual, emotional, financial, institutional
  • Recognise the possible signs/symptoms associated neglect by self or others.

·         Demonstrate when and how to report abuse/neglect.

·         Basic health and safety issues and lone working

·         Responding in an emergency at home

Content Summary

  • The communication chain, Stages of interaction
  • The effect of the environment, The main problems
  • Increasing energy intake, Liquidizing food
  • Bathing in bed/bathroom/chair to include aspects of personal hygiene.
  • Assistance with management of continence of bladder and bowel
  • Catheter Care (suprapubic and urinary)
  • Assistance with dressing and undressing, assistance with feeding
  • Ensuring a safe environment within the Clients Health & Safety Policy (Cross Infection, MRSA)
  • Hand Washing, Assistance with appliances (hearing aids, spectacles, artificial limbs, leg callipers)
  • Care of skin and hair, including assistance with shaving.
  • Care of pressure areas and prevention of sores. Care of mouth and teeth,  including dentures.
  • The importance of promoting independence.
  • Choice and consent.
  • The Client Charter of Rights.
  • Discussions on the restrictions facing clients that affect their independence.
  • Ways of promoting independence through Personal Care, Dressing & Undressing, Socialisation and Eating & Drinking.
  • Continence aids
  • Empathy exercises
  • Continence quiz
  • Fitting pads
  • A holistic approach
  • Various types of abuse
  • How to Recognise abuse
  • Scenarios and exercises –what would you do?
  • Whistle blowing
  • Your companies policy and procedure
  • Groups and agencies involved in protection
  • Managing the stress
  • Challenging behaviour and de-escalation
  • Case studies
  • Record keeping legally
  • Site Specific concerns and Lone working
  • Identify the hazards associated with the work and carrying it out unaccompanied
  • Assess the risks associated with the work and decide on the safe working arrangements to control the risks
  • Implement the safe working arrangements
  • Monitor and review the safe working arrangements
  • The policy of the care provider   

 

Other relevant information 

  1. Certificates are issued for each candidate and are valid for approximately 3 years
  2. A candidate assessment is available (Word 2000) for post training audit

Included in the session is theory based information that may involve a powerpoint presentation.

The key points to remember are:

1.   The training venue should be quiet and undisturbed.

2.   Staff should not be expected to be on duty

3.   Staff attending should remain for the entire length of the session.

 

N.B  Registration details are kept by us for Seven years. It is important to register on the day.

 

 

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