INCARE SERVICES – TRAINING PEOPLE WHO CARE

 

REF CS01

Promoting caring skills by approach   2hrs

Elements of competence

TOPSS INDUCTION

1.1.1          Understand the importance of promoting the following values at all times such as individuality and identity, rights, choice, privacy, independence, dignity, respect and partnership.

3.2.1     Have a positive approach to the service user group      they work with.

TOPSS FOUNDATION

5.1.2    Have a positive approach to the service user group they work with.

NVQ Mapping Level 2

O1.1     Foster people’s rights and responsibilities

CL2.1   Determine the nature and scope of communication differences

CL2.2   Contribute to effective communication where there are communication differences

Summary

 

The course is designed to provide for care support workers an introduction to the basic interpersonal skills required as a core value to  care interventions. 

Who this unit is aimed at

 

This unit is relevant to workers who provide personal care to clients in all care settings - hospital, residential, day- or foster-care or in the client’s own home. 

Proposed Candidate Outcomes

The worker must be able to:

 
  • Understand a client focused approach
  • Understand various methods of skilled approach
  • Develop your interpersonal skills
  • Identify the difference between good care and bad care
  • Understand about empathy and Care
  • Developed the principles of Choice, independence and dignity 
  • Completed a case study and true /False audit
  •  

How many candidates may attend?

This training is not limited in numbers.

Content Summary

  • What is approach

 

  • Holistic models
  • Human psychology
  • Communication
  • Practice interventions
  • What is good care
  • Empathy and sympathy

 

  •  

 

Other relevant information 

1.       For registered nurses who wish to incorporate this training into your PREP portfolio’s, you should carry out practice reflection and attach subsequent evidence from this training  

  1. Certificates are issued for each candidate and are valid for approximately 3 years
  2. A candidate assessment is available (Word 2000) for post training audit

Included in the session is theory based information that may involve a powerpoint presentation.

The key points to remember are:

1.   The training venue should be quiet and undisturbed.

2.   Staff should not be expected to be on duty

3.   Staff attending should remain for the entire length of the session.

 

N.B  Registration details are kept by us for Seven years. It is important to register on the day.

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