INCARE SERVICES – TRAINING PEOPLE WHO CARE

 

REF DGR01

Disciplinary and Grievance Procedures  6hrs

NVQ Mapping units in Level 4

 CU8.1 Enable others to solve problems and tackle issues arising in practice

Summary

 

A one-day programme offering practical guidance on disciplinary and grievance issues in the workplace.

Who this unit is aimed at

 

This unit is relevant to senior staff who are in management roles in all care settings - hospital, residential, day- or foster-care or in the client’s own home. 

Proposed Candidate Outcomes

The worker must be able to:

 
  • Understand disciplinary protocol
  • Deal objectively with grievances

How many candidates may attend?

No limit but the sensitive nature of this training requires small groups in order that disclosure is not affected.

Content summary
  • Disciplinary Rules and Procedures
  • Performance Standards and Conduct
  • Management of Disciplinary Procedures
  • The Interview
  • Dealing with Appeals
  • Reviewing Procedures
  • Grievance Procedures
  • Essential Features
  • Managing the Grievance Procedure
  • Special Considerations
  • The Right to be Accompanied at Disciplinary & Grievance Hearings  

 

Other relevant information 

1.       For registered nurses who wish to incorporate this training into your PREP portfolio’s, you should carry out practice reflection and attach subsequent evidence from this training  

  1. Certificates are issued for each candidate and are valid for approximately 3 years
  2. A candidate assessment is available (Word 2000) for post training audit
  3. The training venue should be quiet and undisturbed.
  4. Staff should not be expected to be on duty
  5. Staff attending should remain for the entire length of the session.

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