REF F01

INCARE SERVICES – TRAINING PEOPLE WHO CARE

REF MSK01	Management skills for the Care Sector 6hrs
NVQ Mapping units in Level 4	· D4.1 Obtain information for decision making · D4.2 Record and store information · D4.3 Analyse information to support decision-making · D4.4 Advise and inform others. · C13.2 Agree objectives and work plans with teams and individuals · C13.3 Assess the performance of teams and individuals · C13.4 Provide feedback to teams and individuals on their performance. C10.1 Identify the development needs of teams and individuals C10.2 Plan the development of teams and individuals C10.3 Develop teams to improve performance C10.4 Support individual learning and development C10.5 Assess the development of teams and individuals C10.6 Improve the development of teams and individuals.
Summary		A one-day introductory programme offering practical guidance on management skills in the care sector for staff who's primary skills is in nursing or personal care.
Who this unit is aimed at		This unit is relevant to senior staff who are in management roles in all care settings - hospital, residential, day- or foster-care or in the client’s own home.
Proposed Candidate Outcomes The worker must be able to:		Understand role expectations and responsibilities Develop process of change management Identify basic group dynamics Highlight basic leadership skills
How many candidates may attend?		No limit but the sensitive nature of this training requires small groups in order that disclosure is not affected.
Content summary		Qualities of a good supervisor Role expectations and responsibilities Styles of supervisors and their values Qualities care workers seek from supervisors Active Listening The process of change Working with others Working within a team Basic group dynamics Effective Time Management

Other relevant information

For registered nurses who wish to incorporate this training into your PREP portfolio’s, you should carry out practice reflection and attach subsequent evidence from this training
Certificates are issued for each candidate and are valid for approximately 3 years
A candidate assessment is available (Word 2000) for post training audit
The training venue should be quiet and undisturbed.
Staff should not be expected to be on duty
Staff attending should remain for the entire length of the session.

REF MSK01

Management skills for the Care Sector 6hrs

Who this unit is aimed at

Proposed Candidate Outcomes

Content summary

Other relevant information