Assertiveness training 3hrs

Assertiveness training 3hrs

REF ASRT01 | Elements of competence LM1C040

Qualification and credit framework Registered nurses wishing to incorporate training into P.R.E.P portfolio’s

This course contributes toward the recommended guided learning hours, you should carry out practice reflection, document and attach subsequent evidence from this training

Summary

The purpose of this session is to provide to a group staff within the workplace,
an introduction into the concept of assertiveness

Who should attend?

New managers, new team leaders or those who have been in post and wish to
develop or acquire the proposed skills area

Proposed Learner Outcomes - The worker must be able to

*Learn to Identify your own behaviour as Assertive, Aggressive, or
Passive
* Three Modes of Communicating
* Learn to distinguish between the Three Modes of Communicating
* Defining criteria for measuring change in Assertive Behaviour
* Basic premises underlying the Three Modes of Communicating
* Identifying traditional assumptions and Countering with Assertive
Rights
* Broken Record Technique
* Confronting your fears about being Assertive
* Criticism as Manipulation
* Acknowledgment, Clouding, Probing, Content-to-Process shift
* Time Out, Slowing Down
* Assertive Position Statement
* Assertive Listening, Assertive Statement – Expressing and Listening
* Make a workable compromise
How many candidates may
attend?
This training is not limited in numbers.
Equivalent Relevant

How many candidates may attend?
This training is not limited in numbers.

Equivalent Relevant information

Equivalent Relevant information

1. Certificates are issued for each learners and if dated, are valid to that period. N.B Learners attending
must complete the entire duration of the training to qualify for a certificate.
2. A learner assessment may be required post training for audit and PDP purposes.
Registration details are kept by us for Seven years and are legal documents. It is important to register in block
capitals clearly on the day.

Registration details are kept by us for Seven years and are legal documents. It is important to register in block capitals clearly on the day.

How to book your course

Please call us on 0208 144 9491. You can also submit our online booking enquiry form too.

View Terms & Conditions of Postponement

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Review 

Our Home hosted three training courses on the same day: they were all very well received by staff.
We appreciated the trainer approach to courses and staff, she has been here before and has been always rewarded with good staff feedback.
Incare Services are now a regular part of our staff development path. We couldn’t be more happy or wish for a better training provider. Thank you, Incare.

Iulia (Manager at Marlborough house)

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