Managing Quality Services 3hrs

Managing Quality Services 3hrs

QA01 | Manager induction standards 1. HSC444 and 4. HSC451

Manager induction standards

This course contributes toward the recommended guided learning hours, you should carry out practice reflection, document and attach subsequent evidence from this training.

Summary

The NMS  have stated the importance on quality services and a quality workforce for providers.  This training session is designed for managers to understand what is expected of them and how to implement these expectations to audit, manage and maintain (or improve) quality standards in the workplace. This training is ideal for care clients who have a number of  staff who are line managers or area managers.

Who should attend?

Staff who are in management and responsible for quality assurance.

Proposed Learner Outcomes - The worker must be able to
  • Understand the expectations of the NMS
  • Understand the term quality in the organisation and it’s workforce
  • Identify what is meant by a standard and how they can be set and maintained
  • Implement Quality services
  • Identify methods of managing and assessing quality

 

How many candidates may attend?
This training is not limited in numbers.

Equivalent Relevant information

1.Staff must attend the entire duration of the session to obtain a certificate.

2. Attending staff should not be on duty.

3. A learner assignment will be required.

 

 

Registration details are kept by us for Seven years and are legal documents. It is important to register in block capitals clearly on the day.

How to book your course

Please call us on 0208 144 9491. You can also submit our online booking enquiry form too.

View Terms & Conditions of Postponement

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Review: The training was fun and a good way of learning, the trainer was professional at all times. (Sylvia)

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