It is a well understood fact the the health of a care service is only as good as the team driving it. An individual can make an impact but only a team can provide the quality and standards expected. This micro modular learning session delivers a basic understanding of the team, how people behave in teams,  how to set goals and work towards them and how to monitor and develop the team.

This half day course is designed to provide care staff with the knowledge required to differentiate between professional and personal relationships in the workplace.  Care is an area of work particularly vulnerable to inappropriate attachments being made and staff and managers require support to ensure that they are aware of the expectations of the service and avoid any potential safeguarding issues.

The course is designed to provide for care support workers, an overview to the Sexual offences Act, understanding professional boundaries and best practice when working with sexual offenders.

The course is designed to provide managers with the skills to enable them to carry out supervision, appraisals, disciplinary and grievance meetings

The purpose of this session is to provide to a group staff within the workplace, an introduction into the concept of assertiveness