Care Certificate: 6. Communication

Care Certificate: 6. Communication

6.1 Understand the importance of effective communication at work 6.2 Understand how to meet the communication and language needs, wishes and preferences of individuals 6.3 Understand how to promote effective communication 6.4 Understand the principles and practices relating to confidentiality 6.5 Use appropriate verbal and non-verbal communication 6.6 Support the use of appropriate communication aids/ technologies

Courses in this level below: